Awards and Recognitions

Our BRD's senior officer Mr. Gordon Chan got the Ombudsman's Awards of year 2023. He served the owners with the attitude and mindset of people caring. This reflected and demonstrated one of the URA's core values of people-oriented.

The Ombudsman's Awards aim to acknowledge professionalism in handling complaints and to foster a positive culture of service in the public sector. There are 2 types of awards i.e. organisation award, and individual award. Gordon has been awarded with the individual award.

Nowadays, the Internet permeates every aspect of our daily life, allowing people to access information and services online, and interact with each other anytime anywhere. Making websites and mobile applications accessible not only facilitates everyone including disability groups, but also helps facilitating business development and building an inclusive society.

The Hong Kong Internet Registration Corporation Limited (HKIRC) to organise Web Accessibility Recognition Scheme. The scheme encourages local enterprises and organisations to adopt accessibility design in their websites and mobile applications. The Building Rehabilitation Platform has won this award for the second consecutive time.

Urban decay is a perennial problem across Hong Kong and redevelopment alone is no longer the resolution of the problem. The success of urban renewal hinges very much upon building rehabilitation to prolong service life, thereby slowing down the pace of urban decay. The Urban Renewal Authority (URA) formulated a strategy in 2020 to promote the maintenance and improvement of individual buildings (Rehabilitation). This involves resources of monumental scale. A scientific and holistic approach that takes into consideration valid factors affecting every individual area’s or building’s suitability for Rehabilitation is necessary to ensure resources are invested where it is most needed with optimal outcomes. To deal with the enormity of data involved for the above is a formidable task. To overcome, URA developed an information system capable of processing and analyzing multiple layers of building related data from various sources for implementation of the strategy.

Lift Works Tender Price Index (LWTPI) is the first index of lift works in Hong Kong. The URA, EMSD, RLB, industry professionals, and lift associations collaborated to develop the index, using both traditional methods and AI assistance ensuring its accuracy, comprehensiveness, and usefulness. The LWTPI helps the URA monitor tender prices and make informed decisions.

The URA works in partnership with the government to administer various schemes aims at improving the living standards of citizens. By adopting a professional, innovative, sustainable, and collaborative approach, the URA efficiently makes use of government resources and funding to help people in need in a sustainable manner.